Free
$0/month
Capture lead details, alert the owner, and make response time visible.
- Lead inbox
- Contact details and source
- Owner alerts and response time
Choose how much of the lead-to-booked path you want under control.
Every tier keeps the same boundary: Fieldwell moves the lead through response, quote, booking, and won-job handoff. Your field-service software remains in charge of dispatch, field work, invoicing, and completion.
- FreeSeeLead and response visibility
- StarterAnswer + quoteApproved follow-up and options
- GrowthRecover + coordinateTeam, texting, portal, visits
- ProMeasure + planPricing, rules, capacity
Booked-job handoffDispatch continues in your field-service software.
Start with visibility. Add control when the handoffs get harder.
Monthly subscription prices are shown separately from metered communication costs. Access is currently set up with our team, so every plan action says exactly that.
Starter
$75/month
Respond to new leads quickly, follow up consistently, and send a professional three-option quote.
- Every source in one queue
- Approved email auto-response
- Day-0/2/5 follow-up and flow editor
Growth
$150/month
Recover missed calls and slow replies, coordinate the team, and see which marketing produces booked revenue.
- Team workflow and ad ROI
- Contracts, site visits, and payment schedules
- Customer project portal
Pro
$300/month
Feed booked revenue back into marketing, qualify work consistently, protect margin, and use capacity more efficiently.
- Pricing intelligence and revenue forecast
- Schedule suggestions from saved rules
- Closed-loop Meta and Google conversions
The full feature breakdown.
“Included” is live today. “We set it up” means the capability needs a verified provider connection or rollout step. “Coming next” is not sold as finished.
| Feature | Free$0/mo | Starter$75/mo | Growth$150/mo | Pro$300/mo |
|---|---|---|---|---|
| Capture and responseGet the request in, acknowledge it, and keep the next touch visible. | ||||
| Lead inboxKeep connected and manually entered leads in one visible queue. | Included | Included | Included | Included |
| Contact details and lead sourceKeep the person, request, and source together from the first touch. | Included | Included | Included | Included |
| Owner alerts and response-time visibilityKnow a lead arrived and see how long the first response took. | Included | Included | Included | Included |
| Every source in one queueMeta, Google, hosted-form and manual leads in one queue, with Starter's automation running on every one.Capture and owner alerts are free; Starter adds the customer-facing reply. | — | Included | Included | Included |
| Approved email auto-responseA configured reply acknowledges each new lead quickly.Starter is email-first; texting is available with Growth. | — | Included | Included | Included |
| Day-0/2/5 follow-up and flow editorKeep the approved cadence moving without relying on memory. | — | Included | Included | Included |
| Speed-to-lead and pipeline valueSee response time, quote status, and the value moving through the pipe. | — | Included | Included | Included |
| Delivery visibilitySee what sent, what failed, and what needs attention. | — | Included | Included | Included |
| Guided setupReach a test lead and first quote with a focused activation checklist. | — | Included | Included | Included |
| Monthly value reportTie captured leads, response time, quotes, and won revenue back to Starter. | — | Included | Included | Included |
| Quote, book, and hand offTurn the conversation into a clear choice, valid visit, and clean won-job packet. | ||||
| Good / Better / Best quotesBuild clear options from the price book and saved templates. | — | Included | Included | Included |
| Public acceptance and depositsLet the customer choose an option and pay the configured deposit.Deposits require a configured Stripe connection and deposit policy. | — | Included | Included | Included |
| Price book and universal job packetQuote consistently, then carry the won job into any field system. | — | Included | Included | Included |
| Mobile quote polishCreate and adjust quote options more comfortably from the truck. | — | Included | Included | Included |
| Contracts, site visits, and payment schedulesMove from conversation to an agreed next step in one workflow. | — | — | Included | Included |
| Customer project portalGive the customer their own view of the accepted job. | — | — | Included | Included |
| Fieldwell visit availabilityManage site-visit openings and blackouts without leaving Fieldwell. | — | — | Included | Included |
| Native Jobber handoffSend the won job into Jobber after the business connects its account.We connect the account and verify the job details before switching it on. | — | — | We set it up | We set it up |
| Schedule suggestions from saved rulesSurface useful openings from the availability your team has saved.Rule-based, with the operator retaining control. | — | — | — | Included |
| Capacity-aware bookingOffer valid availability from Fieldwell's saved schedule and capacity rules. | — | — | — | Coming next |
| Team, texting, and recoveryCoordinate the office and create a second chance when a lead goes quiet. | ||||
| Team workflow and ad ROIAssign leads across three seats and see booked revenue by source. | — | — | Included | Included |
| Two-way SMS and local business numberKeep lead texting in the same timeline and business identity.We activate a local business number and complete the required carrier registration with you. | — | — | We set it up | We set it up |
| Missed-call text-backTurn an unanswered call into a measurable second chance.We connect your phone setup and verify the recovery path before switching it on. | — | — | We set it up | We set it up |
| Phone recovery analyticsSee missed calls, replies, booked jobs, and recovered revenue.Available after we verify the phone connection with you. | — | — | We set it up | We set it up |
| Review requests and automationSend the approved review ask after completed work. | — | — | Included | Included |
| Review monitoringBring connected reputation activity and trends into one view.The external provider connection is not customer-ready. | — | — | Coming next | Coming next |
| Revenue intelligence and planningUse booked outcomes, saved rules, and capacity to make the next decision better. | ||||
| Pricing intelligence and revenue forecastSee quote win rate by price band and the value ahead. | — | — | — | Included |
| Closed-loop Meta and Google conversionsSend booked and won outcomes back so campaigns optimize toward revenue. | — | — | — | Coming next |
| Qualification rulesApply your service-area, job-type, urgency, budget, and skill requirements consistently. | — | — | — | Coming next |
| Route and crew suggestionsRank slots with drive time, crew skills, and dispatch constraints. | — | — | — | Coming next |
| Repeat-revenue controlsBring maintenance work back on schedule, anchored to real service history. | — | — | — | Coming next |
Capture and response10 features+
Get the request in, acknowledge it, and keep the next touch visible.
Lead inbox
Keep connected and manually entered leads in one visible queue.
- Free
- Included
- Starter
- Included
- Growth
- Included
- Pro
- Included
Contact details and lead source
Keep the person, request, and source together from the first touch.
- Free
- Included
- Starter
- Included
- Growth
- Included
- Pro
- Included
Owner alerts and response-time visibility
Know a lead arrived and see how long the first response took.
- Free
- Included
- Starter
- Included
- Growth
- Included
- Pro
- Included
Every source in one queue
Meta, Google, hosted-form and manual leads in one queue, with Starter's automation running on every one.
Capture and owner alerts are free; Starter adds the customer-facing reply.- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Approved email auto-response
A configured reply acknowledges each new lead quickly.
Starter is email-first; texting is available with Growth.- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Day-0/2/5 follow-up and flow editor
Keep the approved cadence moving without relying on memory.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Speed-to-lead and pipeline value
See response time, quote status, and the value moving through the pipe.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Delivery visibility
See what sent, what failed, and what needs attention.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Guided setup
Reach a test lead and first quote with a focused activation checklist.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Monthly value report
Tie captured leads, response time, quotes, and won revenue back to Starter.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Quote, book, and hand off10 features+
Turn the conversation into a clear choice, valid visit, and clean won-job packet.
Good / Better / Best quotes
Build clear options from the price book and saved templates.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Public acceptance and deposits
Let the customer choose an option and pay the configured deposit.
Deposits require a configured Stripe connection and deposit policy.- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Price book and universal job packet
Quote consistently, then carry the won job into any field system.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Mobile quote polish
Create and adjust quote options more comfortably from the truck.
- Free
- —
- Starter
- Included
- Growth
- Included
- Pro
- Included
Contracts, site visits, and payment schedules
Move from conversation to an agreed next step in one workflow.
- Free
- —
- Starter
- —
- Growth
- Included
- Pro
- Included
Customer project portal
Give the customer their own view of the accepted job.
- Free
- —
- Starter
- —
- Growth
- Included
- Pro
- Included
Fieldwell visit availability
Manage site-visit openings and blackouts without leaving Fieldwell.
- Free
- —
- Starter
- —
- Growth
- Included
- Pro
- Included
Native Jobber handoff
Send the won job into Jobber after the business connects its account.
We connect the account and verify the job details before switching it on.- Free
- —
- Starter
- —
- Growth
- Setup
- Pro
- Setup
Schedule suggestions from saved rules
Surface useful openings from the availability your team has saved.
Rule-based, with the operator retaining control.- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Included
Capacity-aware booking
Offer valid availability from Fieldwell's saved schedule and capacity rules.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Next
Team, texting, and recovery6 features+
Coordinate the office and create a second chance when a lead goes quiet.
Team workflow and ad ROI
Assign leads across three seats and see booked revenue by source.
- Free
- —
- Starter
- —
- Growth
- Included
- Pro
- Included
Two-way SMS and local business number
Keep lead texting in the same timeline and business identity.
We activate a local business number and complete the required carrier registration with you.- Free
- —
- Starter
- —
- Growth
- Setup
- Pro
- Setup
Missed-call text-back
Turn an unanswered call into a measurable second chance.
We connect your phone setup and verify the recovery path before switching it on.- Free
- —
- Starter
- —
- Growth
- Setup
- Pro
- Setup
Phone recovery analytics
See missed calls, replies, booked jobs, and recovered revenue.
Available after we verify the phone connection with you.- Free
- —
- Starter
- —
- Growth
- Setup
- Pro
- Setup
Review requests and automation
Send the approved review ask after completed work.
- Free
- —
- Starter
- —
- Growth
- Included
- Pro
- Included
Review monitoring
Bring connected reputation activity and trends into one view.
The external provider connection is not customer-ready.- Free
- —
- Starter
- —
- Growth
- Next
- Pro
- Next
Revenue intelligence and planning5 features+
Use booked outcomes, saved rules, and capacity to make the next decision better.
Pricing intelligence and revenue forecast
See quote win rate by price band and the value ahead.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Included
Closed-loop Meta and Google conversions
Send booked and won outcomes back so campaigns optimize toward revenue.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Next
Qualification rules
Apply your service-area, job-type, urgency, budget, and skill requirements consistently.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Next
Route and crew suggestions
Rank slots with drive time, crew skills, and dispatch constraints.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Next
Repeat-revenue controls
Bring maintenance work back on schedule, anchored to real service history.
- Free
- —
- Starter
- —
- Growth
- —
- Pro
- Next
Where Fieldwell stops
The universal job packet works with any field-service system. A direct Jobber handoff is switched on only after we connect the account and verify the job details. Jobber—or your other field-service software—remains the authoritative record for dispatch, technicians, completion, invoicing, payroll, and memberships.
Pay for the work—not mystery tokens.
Fieldwell separates the subscription from provider usage. Deterministic Flow work does not consume AI credits. When a paid provider is involved, the balance is shown in dollars and translated into a unit a contractor can understand.
Subscription
Unlocks the plan’s Flow features, seats, reporting, and setup path.
$0–$300 / monthCommunication balance
Pays for metered texting on Growth and Pro without changing the plan.
2.5¢ / SMS segmentAI and voice usage
Future Scale actions will use a dollar balance with per-action rates and a hard spend cap.
Rates pending pilot dataWhat the current texting balance buys
One standard single-segment message costs 2.5¢.
$10 balance≈ 400single-segment texts
$25 balance≈ 1,000single-segment texts
$50 balance≈ 2,000single-segment texts
A long message, emoji, or some special characters can use more than one segment. Fieldwell counts the segments before charging the wallet and shows low-balance warnings; optional automatic top-up can keep approved texts moving.
How future AI usage will read
Scale · not for sale yetAI text conversationOne customer conversationPublic rate pending
AI phone callCompleted call minutesPublic rate pending
Quote assistanceOne generated draftPublic rate pending
Transcription + summaryRecorded call minutesPublic rate pending
Planned Scale pricing starts at $500+ per location each month, plus prepaid provider usage. Before Scale opens, each pending line will be replaced with a real dollar rate and examples such as “$50 ≈ X conversations” and “$50 ≈ Y call minutes.”
Questions before choosing.
Do Free through Pro use AI credits?+
No. Their advertised Flow features use configured rules, approved messages, saved availability, quote math, and human confirmation. Those deterministic actions do not consume future AI usage credit.
Are texting credits included in Growth or Pro?+
The plan unlocks the texting workflow after assisted setup. Outbound messages use a separate prepaid balance at 2.5¢ per segment so usage stays visible instead of being hidden inside an “unlimited” claim.
How many conversations or call minutes will an AI balance buy?+
That conversion is not published yet because Scale is not live and the provider mix has not been validated with pilot data. The final page will show the per-conversation and per-minute rate, a plain-dollar balance, and typical examples before anyone can buy it.
Does Fieldwell replace the software that runs the job?+
No. Fieldwell owns the lead-to-booked path and the won-job handoff. Your field-service software remains authoritative for dispatch, technician work, completion, invoicing, payroll, and memberships.
Choose the control your next lead needs.
We’ll confirm the right tier, the setup path, and which usage costs apply before anything is switched on.